1.) Move Out Acknowledgement Letter: Once you’ve indicated that you’ll be vacating your suite, we’ll respond with an acknowledgement letter and a move-out checklist to help you with your transition out of your suite. Please complete this checklist as you prepare to vacate…it will help you maximize your security deposit refund.
2.) Advertising and Showing: We’ll start marketing the unit to potential new tenants. We will place a lock box on the property and our leasing team will begin showing your unit.
3.) Key Handoff: Please leave all door keys, mailbox keys, and garage door remotes inside the Grid-provided lockbox. Please lock all exterior doors and windows.
4.) Utilities: Please contact all utility companies and transfer service out of your name. Please have each company leave all utilities on, we will transfer all billing accounts into our name as soon as you have vacated the property and turned over keys.
5.) Final Walk Through: We do not conduct accompanied walk throughs with our departing tenants. After the walkthrough, we’ll perform any repairs or cleaning that is necessary to prepare the unit for the next tenants.
6.) Security Deposit Accounting: Once we have completed any needed repairs and/or cleaning, we’ll mail you a final lease accounting letter and a check.
7.) We Are Here to Help: Throughout this entire process, we’ll be here to help. Please reach out to us with any questions you may have. We appreciate your tenancy and we want to ensure that you have a smooth experience from start to finish!
